Delivery

Please note that we are currently only despatching orders on Mondays and Thursdays. Click & Collect is also only available on these days. Once we can re-open Papilio home properly we will be able to despatch Mon - Fri. Thank you for your understanding.

Store Collection

For items you choose to collect there it no delivery charge. We will email you when the order is ready for collection.Please note that if you fail to collect the items within 14 days, you will be refunded and the items will be returned to stock.

UK Mainland - Royal Mail 1st Class

Express delivery service is Royal Mail 1st Class.

Delivery costs:

  • Orders of value under £3.95:  postage is 80p
  • Orders of value £3.96 - £24.99: postage is £4.95
  • Spend over £25 and get UK Postage Free (2nd Class). 

Takes 1-2 days from despatch. Orders placed after 3.00pm will be despatched the next working day. 

Includes Northern Ireland but excludes the Channel Islands.

 

 

UK Mainland - Royal Mail 2nd Class

Standard delivery service is Royal Mail 2nd Class.

Delivery costs:

  • Orders of value under £3.95:  postage is 70p
  • Orders of value £3.96 - £24.99: postage is £2.95
  • Spend over £25 and get UK Postage Free (2nd Class). 

 

Other Delivery Notes

Please note, during peak periods we ask you to allow up to 7-10 days. Saturdays, Sundays and Bank Holidays are classed as non-working days.

We will endeavour to send your order complete, any items out of stock will be sent as soon as possible, you will only be charged one delivery charge per order and we will notify you of the anticipated delivery date.

Whilst it is our intention (and wish!) to fulfil each order, we cannot guarantee the availability of any particular products displayed on this website as our stock is shared with our physical store. We reserve the right to discontinue any product, or product offer, listed on the website at any time.